Error 0x80240438 for Windows Updates & Microsoft Store

If you face this issue, you need to check up on the following:

1] Run the Windows Update Troubleshooters

You can run the Windows Update Troubleshooter and also Microsoft’s Online Windows Update Troubleshooter and check if that is any help in fixing any of your issues.

2] Disable your Antivirus or Firewall

You can temporarily disable Windows Defender which is installed out of the box on your Windows computer. You can also disable your Windows Firewall on your computer and check if that fixes the errors that you are encountering. If you are using 3rd-party security software, disable them and see.

3] Disable Proxy Connections

Start by typing in Internet Options in the Cortana Search Box. Click on the appropriate result.

Now navigate to the tab called Connections. Under the section labeled as Local Area Network (LAN) settings. Click on the button that says LAN Settings.

Under the section of Proxy Server, uncheck the option that is labeled as Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections). Click on OK and then Reboot the computer for the changes to take effect.

4] Modify the Remove access to use all Windows Update features Policy

Hit the WINKEY + R button combination to launch the Run utility, type in gpedit.msc and hit Enter. Once Group Policy Editor opens, navigate to the following setting-

Now, on the right side panel and double click on Remove Access To Use All Windows Update Features and set the radio button to Not Configured for it. If enabled you can configure one of the following notification options:

0 = Do not show any notifications – This setting will remove all access to Windows Update features, and no notifications will be shown.1 = Show restart required notifications – This setting will show notifications about restarts that are required to complete an installation.

This would fix your issues if this was the cause. Exit the Group Policy Editor and then reboot your computer for the changes to take effect.

5] Reset the Windows Update folders

You need to delete the contents of the SoftwareDistribution folder & reset the Catroot2 folder.

6] Download the Update Manually

If it’s not a feature update, and only a cumulative update, you can manually download and install the Windows Update. To find which update has failed to follow the steps:

Go to Settings > Update and Security > View Update HistoryCheck which particular update has failed. Updates that have failed to install will display Failed under the Status column.Next, go to Microsoft Download Center, and search for that update using the KB number.Once you find it, download, and install it manually.

You could use Microsoft Update Catalog, a service from Microsoft that provides a listing of software updates that can be distributed over a corporate network. Using the Microsoft Update Catalog can prove to be a one-stop location for finding Microsoft software updates, drivers, and hotfixes. All the best!

Fix Error 0x80240438 for Windows Updates and Microsoft Store - 19